Privacy Policy

Helpful Harry (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data we collect

• Account information: your email address and authentication details.
• Usage data: chats, saved cases, documents, and service requests you create.
• Billing data: subscription status and payment metadata (processed securely by Stripe).
• Technical data: IP address and device information, used for security and abuse prevention.

2. How we use your data

We use your data to provide the service, deliver AI-generated guidance, process payments, send essential service emails, and keep the platform secure. We do not sell your personal data to third parties.

3. Lawful basis

We process your data on the basis of contract (to provide the service you sign up for), legitimate interests (to secure and improve the service), and legal obligation (to meet our regulatory duties).

4. Data retention

We retain your data for as long as your account is active. You can request deletion of your account and associated data at any time from your settings or by contacting us.

5. Your rights

Under UK GDPR you have the right to access, rectify, erase, restrict, and port your data, and to object to certain processing. To exercise these rights, email hello@helpfulharry.co.

6. Contact

For any privacy questions, contact us at hello@helpfulharry.co.