Question 1

Is Helpful Harry a substitute for a solicitor?

Accepted Answer

No. Helpful Harry provides legal information and practical guidance, not legal advice. We help you understand your rights and take confident next steps. For regulated legal advice, consult a qualified professional — and our paid Request Services connect you with expert document help when you need it.

Question 2

How does the free trial work?

Accepted Answer

You get 24 hours of full, unrestricted access to everything in your chosen plan. We ask for a payment method to start, but you can cancel any time before the trial ends and you won't be charged.

Question 3

What can I actually ask Harry?

Accepted Answer

Anything about everyday legal and quasi-legal problems — employment, housing, consumer rights, debt, neighbour disputes, contracts and small business issues. Harry explains your rights in plain English and gives you a clear action plan.

Question 4

Can Harry help with documents?

Accepted Answer

Yes. You can upload PDFs, Word documents and images for review. Harry summarises them, flags risks and missing protections, and highlights the clauses that matter. For drafted or expert-reviewed documents, you can submit a paid Request Service.

Question 5

Is my information private and secure?

Accepted Answer

Your data is encrypted and never sold. We follow GDPR best practice, and you can export or delete your data at any time from your settings.

Question 6

Can I use this for my business?

Accepted Answer

Yes. The Business plan includes a shared workspace for up to 5 users, plus tools for contracts, suppliers, customers, invoicing and HR — everything a small business needs day to day.

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